5WS0V08509

Lenovo 1-Year Carry-in to 3-Year Premier Support Warranty Upgrade for ThinkCentre Desktops

R 7,219.00
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SKU: 5WS0V08509

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Easy Shipping & Returns

How does it work?

Need Assistance? For any questions regarding your order or delivery, our support team is ready to help.

Email: support@lenovo-online.co.za
Call Us: 0800 789 456

Want to know where your order is? Click here - Return or Cancel an Order? Click here

Shipping & Delivery Information

Standard Delivery We offer nationwide delivery with the following estimated shipping times:

Delivery Destination Estimated Courier Delivery Time
Johannesburg, Pretoria Area 1-3 working days
Cape Town, Durban Area 2-4 working days
Outlying Areas 3-5 working days

 

At Lenovo Online, we strive to provide a smooth and reliable shopping experience with fast, efficient delivery across South Africa. Below, you’ll find all the details regarding our shipping process and estimated delivery timelines.

The Delivery Process

Our delivery process is designed for transparency and efficiency. Here’s what you can expect:

Order Processing

  • Once your order is placed, our warehouse team begins processing it immediately.

  • If the item is in stock and payment is confirmed, your order will be ready for courier pickup the next business day.

  • To ensure the fastest processing, we recommend paying via credit card or using an EFT to a Lenovo Online-supported bank.

Shipping Confirmation & Tracking:

During checkout, you will receive an Estimated Delivery Date based on your order details and location.

  • After payment is received, you will get an Order Confirmation email containing your reference number.

  • Once your order is dispatched, we will send a Shipment Confirmation email with an invoice number, indicating that your package is with our courier.

  • You can track your order using the invoice number, shipment number, or order number via our tracking system [here].

  • Updates on your delivery status will be sent via email or SMS.

Delivery to Your Door:

We partner with trusted couriers such as The Courier Guy, DPD, and RTT to ensure secure and on-time delivery. Deliveries are conducted from Monday to Friday, excluding public holidays. Once your package is out for delivery, you will receive a notification with an estimated arrival time.

Important Notes:

In-Stock Items:

  • The estimated delivery times listed above apply to products marked as "In Stock" at the time of ordering.

  • If an item is out of stock, additional processing time may be required, and we will keep you informed of any changes.

Delivery Delays: While we aim to meet the estimated delivery dates, external factors such as extreme weather conditions, courier delays, or strikes may impact delivery schedules. If any unexpected delays occur, we will notify you as soon as possible.

Remote & Rural Areas: For deliveries to remote or rural locations, please allow for additional delivery time as some areas do not have daily courier services.

Shipping Restrictions:

  • We only deliver to physical addresses within South Africa. PO Box addresses are not supported.

  • At present, Lenovo Online does not offer international shipping. However, certain digital products, such as software licenses, may be available for international purchase.

Returns & Refunds: If you need to return an order, please refer to our Returns Policy [here] for detailed instructions on the process.

Shipping Fees:

  • Orders under R5000: Flat-rate shipping fee of R49 (incl. VAT).

  • Orders over R5000: Free Shipping anywhere in South Africa.

Track Your Order: To check the status of your delivery, use the tracking link provided in your shipping confirmation email or log into your Lenovo Online account [here].

Need Assistance? For any questions regarding your order or delivery, our support team is ready to help.

Email: support@lenovo-online.co.za
Call Us: 0800 789 456

Lenovo South Africa:
33 Sloane St, Bryanston, Sandton, 2191

Important Notice: No stock or collections are available at this location – please do not visit the office to collect orders.

At Lenovo Online, we are committed to ensuring a hassle-free shopping and delivery experience for you!

Lenovo 1-Year Carry-in to 3-Year Premier Support Warranty Upgrade for ThinkCentre Desktops

Lenovo™ Premier Support provides direct access to skilled and experienced Lenovo technicians offering comprehensive hardware and software support. Our expert troubleshooters have the advanced technical know-how and systems knowledge to quickly provide solutions and advice that will keep your hardware and software operating at optimal efficiency.

Tech support with the Premier difference

  • Advanced-level techs.
  • End to End case management.
  • Faster, first-time resolution.

Looking for a step-up for your business and your employees’ support experience?

Lenovo™ Premier Support gives VIP treatment to both your IT staff and end users. We understand IT needs to increase efficiency, reduce complexities, and keep your end users up and running. We know your end users expect fast and frustration-free support. Lenovo can deliver.

Free your Team to excel in innovation and productivity

IT landscapes are becoming more complicated, while simultaneously, budgets are contracting. The challenge lies in reducing complexity and operational costs, while increasing the impact of your in-house teams by focusing their efforts on revenue-generating and innovation projects. What if the solution was to cost effectively offload your routine support tasks, and shift time-intensive advanced problem solving to an expert team of support engineers?

Get a direct line to our most elite technicians who listen first then deliver advanced troubleshooting - no scripts here. And they’re measured on first-time fixes so they’re committed to prompt and accurate resolution.

Premier Support Center

  • Advanced technical support available 24 x 7 x 365
  • Dedicated phone number and no phone tree menu to navigate
  • Single point of contact for end to end case & escalation management
  • Hardware and OEM software support

Technical Account Managers (TAMs)

  • Proactive relationship and escalation management
  • Personalized recommendations for your business
  • Robust quarterly reporting

VIP Treatment

  • No waiting in-line
  • Next-business-day onsite labor 2
  • Parts prioritization 2

That’s the Premier difference.

You also have access to technical account managers who act as a single point of contact for case management. You’ll enjoy the consistency, accountability, and visibility you deserve. And thanks to next-business-day repair service and prioritized parts access, you’ll keep system downtime and productivity interruptions to an absolute minimum.