Lenovo 1-Year Premier to 4-Year Premier Support Plus Warranty Upgrade for ThinkPad Notebooks

Lenovo 1-Year Premier to 4-Year Premier Support Plus Warranty Upgrade for ThinkPad Notebooks

Premier Support Plus
Add a little Plus to your IT support service.

How can you protect employee productivity from mishaps such as a failed battery or hard drive at the same time as you maintain control of your budget and focus on digital transformation? How can you ensure international coverage across the globe? How can you harness the power of AI insights to monitor the health of your device fleet?

You’re probably asking many similar questions. Here’s one single solution.

Let Premier Support Plus take the strain

We’ll do the heavy lifting to relieve the squeeze on your IT teams giving you time to innovate by removing your teams’ break/fix burden.

Premier Support Plus removes friction from the user experience by enabling direct access to Lenovo support engineers and building resilience and capacity into your IT function. Users and teams return rapidly to productivity, thereby releasing creativity to drive the business.

Premier Support Plus at a glance

Premier Support Plus delivers seamless, reliable, and repeatable IT support that works every time, reducing downtime to maximize end user productivity.

Premier Support Plus in detail

Predict and prevent features combine with additional protection services to provide the ultimate support experience. Help IT get one step ahead of problems, protect business productivity and promote positive EX with rapid issue resolution and 24/7 access to support engineers.

Unlock innovation, and boost user efficiency with the right support: Premier Support Plus

Premier Support: VIP coverage for both IT staff and end users that boosts productivity with access to elite troubleshooting. Available 24x7x365, leveraging parts priority with NBD response and onsite labor for repairs.

Services Engagement Manager (SEM): Your designated, Global Lenovo Support expert and customer advocate. They are the single point of contact for service delivery issues, escalations, and asset performance reporting for your organization.

Proactive and Predictive support: AI insights, powered by Lenovo Device Intelligence deliver proactive and predictive alerts that enable pre-emptive issue remediation to avoid downtime and ensure productivity.

Accidental Damage Protection (ADP): From coffee spills to power surges, ADP typically saves 28-75%* compared with the cost of repair or system replacement.

International Services Entitlement (ISE): Travelling globally for business? No need to worry. ISE extends your ADP, KYD, and SBTY coverage internationally.

Keep your Drive (KYD): Keep your drive(s) and dispose of business data on your terms, improving data security and ensuring compliance with data privacy and retention requirements.

Sealed Battery cover (SBTY): Lenovo-certified technicians ensure an effective and efficient battery replacement when needed, which minimizes downtime and contributes to business resilience.

Coverage for consumer products: if a consumer device best fits your needs, then that’s no problem. No need to forego Premier Support Plus and you’ll receive exactly the same VIP support experience.

Compatibility:

• ThinkPad E16 Gen 2 (Intel)
• ThinkPad E16 Gen 2 (AMD)
• ThinkPad E14 Gen 6 (AMD)
• ThinkPad E14 Gen 6 (Intel)
• ThinkPad Yoga 11e (5th Gen)
• ThinkPad E580
• ThinkBook 16p G5 IRX
• ThinkBook 16 G7 IML
• ThinkPad E480
• ThinkBook 14 G7 IML
• ThinkBook 14 2-in-1 G4 IML
• ThinkBook Plus G5 Hybrid Station
• ThinkBook 16 G7 ARP
• ThinkPad E585
• ThinkBook Plus G5 Hybrid Tab
• ThinkBook 14 G7 ARP
• ThinkPad E485
• ThinkPad 11e (5th Gen)
• ThinkPad E490s
• ThinkPad E595
• ThinkPad E495
• ThinkPad E590
• ThinkPad E490
• ThinkBook 15 G3 ITL
• ThinkBook 15 G3 ACL
• ThinkBook 14 G3 ITL
• ThinkBook 14 G3 ACL
• ThinkBook 13x G2 IAP
• ThinkBook 13s G4 ARB
• ThinkBook 13s G4 IAP
• ThinkBook 15p G2 ITH
• ThinkBook 16 G4+ IAP
• ThinkBook 14 G4+ IAP
• Lenovo K14 Gen 1 (AMD)
• ThinkPad E15
• Lenovo K14 Gen 1 (Intel)
• ThinkBook 14s IML
• ThinkPad E145
• ThinkBook 13s IML
• ThinkBook 14s IWL
• ThinkBook 13s IWL
• ThinkPad E14
• ThinkPad E545
• ThinkBook 16 G4+ ARA
• ThinkBook 14 G4+ ARA
• ThinkBook 14 IIL
• ThinkPad E540
• ThinkPad 11e Yoga Gen 6
• ThinkPad E15 Gen 4 (Intel)
• ThinkPad E440
• ThinkPad E15 Gen 4 (AMD)
• ThinkPad E14 Gen 4 (AMD)
• ThinkBook 15 IIL
• ThinkBook 15 G4 ABA
• ThinkBook 14 G4 ABA
• ThinkBook 15 G4 IAP
• ThinkBook 15 IML
• ThinkBook 14 G4 IAP
• ThinkBook 14 IML
• ThinkPad E14 Gen 4 (Intel)
• ThinkBook 14s Yoga G2 IAP
• ThinkPad Yoga 11e
• ThinkBook Plus IML
• ThinkBook 16p NX ARH
• ThinkPad E450
• ThinkPad 11e Chromebook
• ThinkBook Plus G3 IAP
• ThinkBook 16p G3 ARH
• ThinkBook 14p G3 ARH
• ThinkPad E15 Gen 2 (AMD)
• ThinkPad E14 Gen 2 (AMD)
• ThinkBook 16p NX IAP
• ThinkPad E15 Gen 2 (Intel)
• ThinkPad E14 Gen 2 (Intel)
• ThinkPad Yoga 11e (2nd Gen)
• ThinkBook 15p IMH
• ThinkPad E550
• Lenovo K14 Gen 2
• ThinkPad E565
• ThinkPad E465
• ThinkBook 13s G2 ITL
• ThinkPad E560
• ThinkBook 15 G2 ARE
• ThinkBook 14 G2 ARE
• ThinkBook 15 G2 ITL
• ThinkPad E460
• ThinkBook 14 G2 ITL
• ThinkBook 14s G2 ITL
• ThinkBook 13x ITG
• ThinkBook 14 G5+ ARP
• ThinkPad 11e Chromebook (3rd Gen)
• ThinkPad Yoga 11e Chromebook (3rd Gen)
• ThinkPad 11e (3rd Gen)
• ThinkPad Yoga 11e (3rd Gen)
• ThinkBook Plus G2 ITG
• ThinkBook 16 G5+ IRH
• ThinkBook 14 G5+ IRH
• ThinkBook 14s Yoga ITL
• ThinkBook 13s G2 ARE
• ThinkBook 13s G5 IRP
• ThinkBook 14s Yoga G3 IRU
• ThinkPad E14 Gen 3 (AMD)
• ThinkBook 15 G5 ABP
• ThinkBook 14 G5 ABP
• ThinkBook 15 G5 IRL
• ThinkBook 14 G5 IRL
• ThinkPad E470
• ThinkBook 16 G5+ ARP
• ThinkPad E575
• ThinkBook 16p G4 IRH
• ThinkPad E570
• ThinkPad E475
• ThinkBook 14p G2 ACH
• ThinkBook 16p G2 ACH
• ThinkPad E15 Gen 3 (AMD)
• ThinkBook 16 G6 ABP
• ThinkBook 14 G6 ABP
• ThinkBook 16 G6 IRL
• ThinkBook 14 G6 IRL
• ThinkPad E14 Gen 5 (AMD)
• ThinkPad E16 Gen 1 (Intel)
• ThinkBook 13s G3 ACN
• ThinkPad E14 Gen 5 (Intel)
• ThinkPad Yoga 11e Chromebook (4th Gen)
• ThinkPad 11e Chromebook (4th Gen)
• ThinkPad 11e (4th Gen)
• ThinkPad Yoga 11e (4th Gen)
• ThinkPad E16 Gen 1 (AMD)
• ThinkBook 13x G4 IMH