5PS0V07097

Lenovo 3-year Keep Your Drive Warranty 5PS0V07097

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SKU: 5PS0V07097

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Easy Shipping & Returns

How does it work?

Need Assistance? For any questions regarding your order or delivery, our support team is ready to help.

Email: support@lenovo-online.co.za
Call Us: 0800 789 456

Want to know where your order is? Click here - Return or Cancel an Order? Click here

Shipping & Delivery Information

Standard Delivery We offer nationwide delivery with the following estimated shipping times:

Delivery Destination Estimated Courier Delivery Time
Johannesburg, Pretoria Area 1-3 working days
Cape Town, Durban Area 2-4 working days
Outlying Areas 3-5 working days

 

At Lenovo Online, we strive to provide a smooth and reliable shopping experience with fast, efficient delivery across South Africa. Below, you’ll find all the details regarding our shipping process and estimated delivery timelines.

The Delivery Process

Our delivery process is designed for transparency and efficiency. Here’s what you can expect:

Order Processing

  • Once your order is placed, our warehouse team begins processing it immediately.

  • If the item is in stock and payment is confirmed, your order will be ready for courier pickup the next business day.

  • To ensure the fastest processing, we recommend paying via credit card or using an EFT to a Lenovo Online-supported bank.

Shipping Confirmation & Tracking:

During checkout, you will receive an Estimated Delivery Date based on your order details and location.

  • After payment is received, you will get an Order Confirmation email containing your reference number.

  • Once your order is dispatched, we will send a Shipment Confirmation email with an invoice number, indicating that your package is with our courier.

  • You can track your order using the invoice number, shipment number, or order number via our tracking system [here].

  • Updates on your delivery status will be sent via email or SMS.

Delivery to Your Door:

We partner with trusted couriers such as The Courier Guy, DPD, and RTT to ensure secure and on-time delivery. Deliveries are conducted from Monday to Friday, excluding public holidays. Once your package is out for delivery, you will receive a notification with an estimated arrival time.

Important Notes:

In-Stock Items:

  • The estimated delivery times listed above apply to products marked as "In Stock" at the time of ordering.

  • If an item is out of stock, additional processing time may be required, and we will keep you informed of any changes.

Delivery Delays: While we aim to meet the estimated delivery dates, external factors such as extreme weather conditions, courier delays, or strikes may impact delivery schedules. If any unexpected delays occur, we will notify you as soon as possible.

Remote & Rural Areas: For deliveries to remote or rural locations, please allow for additional delivery time as some areas do not have daily courier services.

Shipping Restrictions:

  • We only deliver to physical addresses within South Africa. PO Box addresses are not supported.

  • At present, Lenovo Online does not offer international shipping. However, certain digital products, such as software licenses, may be available for international purchase.

Returns & Refunds: If you need to return an order, please refer to our Returns Policy [here] for detailed instructions on the process.

Shipping Fees:

  • Orders under R5000: Flat-rate shipping fee of R49 (incl. VAT).

  • Orders over R5000: Free Shipping anywhere in South Africa.

Track Your Order: To check the status of your delivery, use the tracking link provided in your shipping confirmation email or log into your Lenovo Online account [here].

Need Assistance? For any questions regarding your order or delivery, our support team is ready to help.

Email: support@lenovo-online.co.za
Call Us: 0800 789 456

Lenovo South Africa:
33 Sloane St, Bryanston, Sandton, 2191

Important Notice: No stock or collections are available at this location – please do not visit the office to collect orders.

At Lenovo Online, we are committed to ensuring a hassle-free shopping and delivery experience for you!

Lenovo 3-year Keep Your Drive Warranty 5PS0V07097

This is an add on service, and not the actual warranty.

  • This add on service must match the length of warranty. If the warranty term is shorter than the length of this add on service you will need to purchase a warranty extension with this add on service.

When Data Security Matters To You

  • Trust Lenovo to cover the full lifecycle of your IT assets and free up your technicians to focus on what counts. A true business partner dedicated to your satisfaction and success, Lenovo offers a portfolio of service and support solutions.
  • Keep your Lenovo™ drive and data within your custody, improving security and potentially alleviating civil liability risks.
  • Lenovo’s Keep Your Drive service lets you dispose of business data on your terms. (1)
  • Keep the drives secure and on premise if sensitive to data security or have specialized data liability requirements.

Predictable Budgets

  • Provides predictable upfront costs versus finding budget in the event of drive failure.

Regulatory Compliance And Protection

  • Helps your organization avoid the legal and monetary repercussions associated with a breach in data security.

Data Remains Secure

  • Eliminates the need for tracking failed drives in transit, giving IT staff the time to concentrate on mission-critical business activities.

When Lenovo replaces a defective part under warranty, we keep it. With the Keep Your Drive service, you keep your drive and data.

• Confidential information remains with you
• Covers multiple drives or failures
• No need to track failed hard drives in transit.

  • KYD should be purchased at the time of system purchase.
  • Coverage continues for the duration of a system’s limited warranty, even if the hard drive has been replaced.
  • KYD covers multiple drives in a system and multiple failures.
  • Both Solid State Drives (SSD) and hard drives are covered by KYD. Some models also require an upgrade to on-site service when the SSD is soldered to the system board.

Lenovo™ Keep Your Drive (KYD) is part of a comprehensive portfolio of Lenovo™ services that support the entire life cycle of your PCs.

  • Under the terms of the Lenovo Limited Warranty, when Lenovo replaces a defective part, that part becomes the property of Lenovo.